FAQ

Q. What methods of payments are accepted?

A. Ocean Body Balm (OBB), accepts all major credit cards such as Mastercard, Visa, Paypal & American Express.

“Please Note that all sales are Final” There will be no refunds, or exchanges, only store credit, if the item is damaged*

Q. Do I have to have an account to purchase products from OBB?

A. No, you do not have to have a members account to purchase products from OBB web store but it is better to have a members account to be one of the first ones to be notified when our new products come in, just in case of a product being in high demand and sells out & also for future savings and rewards.

Q. How many items can I purchase at one time?

A. You can purchase as many items as you want, as long is it’s an honest and non-fraudulent purchase.

Q. Are any of your products made from harming animals?

A. OBB, is cruelty free and will always be free cruelty free.

Q. Where are OBB products sold?

A. OBB, Products are only sold on www.oceanbodybalm.com, for right now.

Q. Do your products cause any out breaks or allergic reaction?

A. Always take a small amount of our products and tested it on your skin before you apply a large amount. All skin types are different could have different reactions, but so far there have been no break outs or reactions reported.